Privacy Policy for First Light Cleaners LLC

At First Light Cleaners LLC, accessible from firstlightcleaners.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by First Light Cleaners LLC and how we use it.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Communicate with you regarding appointments, quotes, and service updates
• Send you emails and schedule cleaning appointments
• Process payments and prevent fraud

Payment Security

First Light Cleaners LLC does not store your credit card or banking information on our servers. All payments are processed through secure, third-party payment processors (such as Stripe, Square, or QuickBooks) which adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

Log Files

First Light Cleaners LLC follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as a part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable.

Cookies and Web Beacons

Like any other website, First Light Cleaners LLC uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Third Party Privacy Policies

First Light Cleaners LLC's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

Data Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. First Light Cleaners LLC does not knowingly collect any Personal Identifiable Information from children under the age of 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at firstlightcleaners@gmail.com.